Step 01
Identify the affected branch
Compare sites and shapers over the same interval. Use rankings and heatmaps to select the branch that changed.

Investigate RTT, retransmits, capacity, topology, and ASN behavior across one or many shapers, with history from 15 minutes to one year.
Support Scenario
One search takes support from a subscriber name to the likely cause — through plan, live circuit health, and the network path above it — without opening a terminal.
Jane Smith
Search: last 15 minutesNetwork path
Illustrative workflow using Insight subscriber search, path context, and utilization history.
Likely cause
North AP 3 is capacity constrained.
42 additional subscribers affected.
Insight flags the constrained branch so capacity work targets the right node first.
Local and Insight
Use the local console for current node evidence and Insight to investigate changes over time.
Walkthrough
Keep branch, time, and circuit context connected throughout the investigation.
Step 01
Compare sites and shapers over the same interval. Use rankings and heatmaps to select the branch that changed.

Step 02
Use history from 15 minutes to one year to check when the issue began and whether it recurs.

Step 03
Bring ASN, circuit, and topology evidence together before changing configuration or escalating.

Illustrative signals
Conceptual strips illustrate how changes cluster over time. Each cell represents a 15-minute interval; these are sample values, not a product screenshot or a measured customer result.
RTT
See which busy-hour windows push latency up — before subscribers start calling.
15-minute blocks
latest hour(s) at a glance
Retransmits
Highlight where retransmits start clustering so operators can separate local RF or access issues from broader congestion.
15-minute blocks
latest hour(s) at a glance
QoO
The same signals in one compact quality strip.
15-minute blocks
latest hour(s) at a glance
Proof
Insight helps teams spot trouble earlier, compare one or many shapers, and keep useful history and alerts in the same place.
15m-1y
time windows for network analysis
Multi-shaper
centralized view across one or many nodes
AI reports
subscriber-focused summaries with topology context
Alerts
Alerts when a node performs outside its normal range
When you are ready, deploy LibreQoS on your own hardware or talk through the rollout with us.